INFORMATION, QUALITY MANAGEMENT, ENGINEERING MANAGEMENT: COMMON TASKS AND SOLUTIONS

Abstract

[For the English abstract and full text of the article please see the attached PDF-File (English version follows Russian version)].ABSTRACT The principal aspects of existing approaches to management of organization, dominants of its sustainable development, allowing to form new additional competences for a specialist, to form a theoretical and practical basis for training of an engineer manager are considered. The generality of the accompanying tasks, solutions and synergy of their implementation are declared in the system of priorities of Total Quality Management (TQM) and modern innovation and communication technologies on the example of large, structurally heterogeneous, logistically complex infrastructural systems of the transport industry. The authors set a goal to show why these provisions acquire special significance precisely for infrastructure transport and logistics structures, where the price of risk, error, insufficient protection of information is too great. Keywords: transport, logistics, quality management, information, security, engineering management.