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A COMPARATIVE STUDY OF SERVICE QUALITY IN DELIVERING SELF-UNLOADING CONTAINERS

https://doi.org/10.30932/1992-3252-2017-15-5-6

Abstract

[For the English abstract and full text of the article please see the attached PDF-File (English version follows Russian version)].ABSTRACT Containers offer cost-cutting opportunities in cargo transportation, loading/unloading operations, improving the efficiency of machinery and equipment utilization. This leads to continued growth in the volume of containerized cargo transportation; however, this growth is held back by the limited number of container terminals where containers are transferred to automotive transport that delivers them to the end receiver. To address this problem, the authors have developed a technology to deliver containers without the use of container terminals (cf.: World of Transport and Transportation, Vol. 14, 2016, Iss. 4). This article assesses the quality of transportation services provided by the old conventional technology in comparison with the suggested one that relies on the use of the self-unloading container. Keywords: automotive transport, transportable container, transportation technology, jack posts, container terminals, container yards, service quality assessment.

About the Authors

I. M. Ryabov
Волгоградский государственный технический университет
Russian Federation


V. V. Gorina
Волгоградский государственный технический университет
Russian Federation


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Review

For citations:


Ryabov I.M., Gorina V.V. A COMPARATIVE STUDY OF SERVICE QUALITY IN DELIVERING SELF-UNLOADING CONTAINERS. World of Transport and Transportation. 2017;15(5):68-74. https://doi.org/10.30932/1992-3252-2017-15-5-6

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ISSN 1992-3252 (Print)