ANALYSIS OF BUS PASSENGER SERVICES IN RUSSIA AND ABROAD
Abstract
Quality evaluation standards of transport service play an important role in search for means to improve service, facilities and procedures for bus passengers. In many countries these standards consist of a set of indicators or groups of indicators, reflecting the specificity of road transportation and at the same time giving certain regulatory guidelines for the accompanying process. This article presents a comparative analysis of Russian and international practice in this area for a number of parameters and with use of dynamic coefficients to help compare objectively the measure of quality of services and management in real towns and metropolitan cities.
About the Authors
I. M. Ryabov
Volgograd State Technical University, Volgograd
Russian Federation
D. Sc. (Tech.), professor
Russian Federation
D. Sc. (Tech.), professor
N. Huong
Volgograd State Technical University, Volgograd
Viet Nam
Ph.D. student of road department
Viet Nam
Ph.D. student of road department
References
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Review
For citations:
Ryabov I.M., Huong N. ANALYSIS OF BUS PASSENGER SERVICES IN RUSSIA AND ABROAD. World of Transport and Transportation. 2014;(2):122-131.
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