PREDICTION OF ORGANIZATIONAL LOYALTY OF RAILWAY PERSONNEL BASED ON GLASSER’S THEORY
Abstract
This study was conducted with the objective of determining the possible applicability of Glasser’s theory of choice (needs satisfaction) on prediction of personnel’s organizational loyalty. This study was implemented based on descriptive-correlative method and on the survey that engaged 2899 male personnel of Islamic Republic of Iran Railways, residing in Tehran, using simple cluster random sampling and organizational loyalty questionnaire and needs intensity assessment test. Regression analysis and multivariate analysis of variance were used for data analysis. According to the results, a significant relationship exists between Glasser’s theory of needs satisfaction and organizational loyalty of railway personnel (p<0.001). The author shows what needs are most significant for prediction of organizational loyalty and suggests recommendations regarding perspective work with the staff.
About the Author
A. MohammadzadehRussian Federation
M. Sc. in Clinical Psychology
Senior expert
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Review
For citations:
Mohammadzadeh A. PREDICTION OF ORGANIZATIONAL LOYALTY OF RAILWAY PERSONNEL BASED ON GLASSER’S THEORY. World of Transport and Transportation. 2015;13(3 (58)):234-247.