mirtrМир транспортаWorld of Transport and Transportation1992-3252Russian University of Transport (RUT)mirtr-237Research ArticleОБРАЗОВАНИЕ И КАДРЫEDUCATION AND HRMПрогноз организационной лояльности железнодорожного персонала на основе теории ГлассераPREDICTION OF ORGANIZATIONAL LOYALTY OF RAILWAY PERSONNEL BASED ON GLASSER’S THEORYМохаммедзадехА.MohammadzadehA.

магистр клинической психологии

старший специалист 

M. Sc. in Clinical Psychology

Senior expert

Abbas.mohamadzadeh@yahoo.comИсламский университет Азад (филиал в г. Рудехен) Железная дорога Республики Иран, Рудехен, ИранРоссияRoudehen Branch of Islamic Azad University Railway of Iran, Roudehen, Islamic Republic of IranRussian Federation201528062015133 (58)234247Copyright © Мохаммедзадех А., 20152015Мохаммедзадех А.Mohammadzadeh A.Данная работа распространяется под лицензией Creative Commons Attribution 4.0.This work is licensed under a Creative Commons Attribution 4.0 License.https://mirtr.elpub.ru/jour/article/view/237

Целью исследования, проведенного с использованием описательного и сравнительного методов, является анализ применимости теории Глассера об удовлетворении потребностей к оценке лояльности персонала. При рассмотрении данных, полученных на Иранской железной дороге, использовался инструментарий регрессионного и многофакторного дисперсионного анализа. Результаты исследования позволили сделать вывод о том, что между теорией У. Глассера об удовлетворении потребностей и лояльностью персонала существует тесная взаимосвязь (p<0,001); при этом автор показывает, какие потребности имеют наибольшее значение, и знакомит с рекомендациями, которые касаются перспектив работы с персоналом.

This study was conducted with the objective of determining the possible applicability of Glasser’s theory of choice (needs satisfaction) on prediction of personnel’s organizational loyalty. This study was implemented based on descriptive-correlative method and on the survey that engaged 2899 male personnel of Islamic Republic of Iran Railways, residing in Tehran, using simple cluster random sampling and organizational loyalty questionnaire and needs intensity assessment test. Regression analysis and multivariate analysis of variance were used for data analysis. According to the results, a significant relationship exists between Glasser’s theory of needs satisfaction and organizational loyalty of railway personnel (p<0.001). The author shows what needs are most significant for prediction of organizational loyalty and suggests recommendations regarding perspective work with the staff.

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The authors declare that there are no conflicts of interest present.