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For citations:

Vakulenko S.P., Kopylova E.V., Kulikova E.B. STANDARDIZATION OF SERVICE QUALITY MANAGEMENT. World of Transport and Transportation. 2012;(2):120-123. (In Russ.)



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ISSN 1992-3252 (Print)

Moscow, 127994, Russia
Mir Transporta (World of Transport and Transportaion) Journal
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