Studying the Quality of Airline Customer Service Using Machine Learning Methods

V. A. Duke; I. G. Malygin

World of Transport and Transportation
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ISSN 1992-3252 (Print)

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Duke V.A., Malygin I.G. Studying the Quality of Airline Customer Service Using Machine Learning Methods. World of Transport and Transportation. 2024;22(1):44-49. https://doi.org/10.30932/1992-3252-2024-22-1-6

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ISSN 1992-3252 (Print)

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About the Authors

V. A. Duke
Solomenko Institute of Transport Problems of the Russian Academy of Sciences (IPT RAS)
Russian Federation

Vyacheslav A. Duke - D.Sc. (Eng), Chief Researcher at the Laboratory of Intelligent Transport Systems of Solomenko Institute of Transport Problems of the Russian Academy of Sciences (IPT RAS).

St. Petersburg

I. G. Malygin
Solomenko Institute of Transport Problems of the Russian Academy of Sciences (IPT RAS)
Russian Federation

Igor G. Malygin - D. Sc. (Eng), Professor, Director of Solomenko Institute of Transport Problems of the Russian Academy of Sciences (IPT RAS).

St. Petersburg

Researcher ID E-2182–2018; Scopus Author ID 57159964300; Russian Science Citation Index Author ID 375896

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