Balanced Scorecard for Repair Shipyards
https://doi.org/10.30932/1992-3252-2019-17-2-130-144
Abstract
To achieve success in the production sphere, any business entity must be able to quickly adapt to changing market conditions. Its financial and economic activities largely depend on speed of obtaining information, besides financial data, about factors influencing the results of both the daily work of the enterprise and achievement of long-term strategic goals. One of the effective methods of implementing the strategy in a form that is acceptable for a competitive environment is Balanced Score Card (BSC).
The article substantiates the need for its implementation in the practice of Russian repair shipyards, proposes a method for determining key performance indicators considering the customer focused business processes, targeted labour motivation and corporate psychology of personnel. The suggested model was adapted to the practices of an enterprise, model KPI were proposed and discussed.
About the Author
O. G. Leonova
Admiral Makarov State University of Maritime and Inland Shipping
Russian Federation
Russian Federation
Leonova, Olga G. – Ph.D. (Economics), associate professor at the department of Water transport economics
St. Petersburg
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Review
For citations:
Leonova O.G. Balanced Scorecard for Repair Shipyards. World of Transport and Transportation. 2019;17(2):130-144. https://doi.org/10.30932/1992-3252-2019-17-2-130-144
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