AUDIT AND CERTIFICATION OF DEALER AUTO SERVICE STATIONS
Abstract
The article presents results of research on technical audit of dealer auto service stations and efficiency of their operation. The author evaluates technical and economic performance of enterprises of this kind, methods of determination of labor and resource use, professional level of employees, identification and elimination of «bottlenecks», support of promising areas for development, transfer of stations to a new technological level. The author proposes certification criteria of dealer auto service enterprises, assignment of respective categories to them, as well as developing motivational system for the short term.
About the Author
C. I. Razgovorov
Moscow State Industrial University, Moscow
Russian Federation
Russian Federation
Ph.D. (Tech.), D. Sc. candidate
References
1. Разговоров К. И. Методика разработки учебных программ в системе дилерских предприятий автотехобслуживания // Транспорт, наука, техника, управление. – 2010. – № 4. – С. 48–50. Razgovorov, C. I. Methods of development of educational programs in the system of dealer auto service enterprises [Metodika razrabotki uchebnyh programm v sisteme dilerskih predprijatij avtotehobsluzhivanija] Transport, nauka, tehnika, upravlenie, 2010, Iss. 4., p. 48–50.
2. Сарбаев В. И., Разговоров К. И. Управление дилерскими предприятиями автотехобслуживания // Новые материалы и технологии в машиностроении: Материалы XII международной научно-техн. интернет-конференции. – Брянск, 2010. – С. 98–102. Sarbaev, V.I., Razgovorov, C. I. Management of dealer auto service enterprises [Upravlenie dilerskimi predprijatijami avtotehobsluzhivanija]. New materials and technologies in mechanical engineering: Materials of the XII International Scientific and Technical Internet conference. Bryansk, 2010, p. 98–102.
3. Разговоров К. И. Научные основы повышения эффективности управления системой дилерских предприятий автотехобслуживания: Монография. – Владимир, 2011. – 173 с. Razgovorov, C. I. Scientific basis for improving the effectiveness of the control system of dealer auto service enterprises: Monograph [Nauchnye osnovy povyshenija effektivnosti upravlenija sistemoj dilerskih predprijatij avtotehobsluzhivanija: Monografija]. Vladimir, 2011, 173 p.
4. Разговоров К. И., Амирсейидов Ш. А. Дополнительные работы в регламентном ТО автомобилей // Мир транспорта. – 2013. – № 5. – С. 44–47. Razgovorov, C. I., Amirseyidov, S. A. Additional Works I Scheduled Maintenance of Motor Vehicles [Dopolnitelnye raboty v reglamentnom TO avtomobiley]. Mir transporta [World of Transport and Transportation] Journal, 2013, Vol. 49, Iss. 5, pp. 44–47.
Review
For citations:
Razgovorov C.I. AUDIT AND CERTIFICATION OF DEALER AUTO SERVICE STATIONS. World of Transport and Transportation. 2014;(5):146-153.
Views:
201
Email this article 