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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">mirtr</journal-id><journal-title-group><journal-title xml:lang="ru">Мир транспорта</journal-title><trans-title-group xml:lang="en"><trans-title>World of Transport and Transportation</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">1992-3252</issn><publisher><publisher-name>Russian University of Transport (RUT)</publisher-name></publisher></journal-meta><article-meta><article-id custom-type="elpub" pub-id-type="custom">mirtr-425</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ПРОБЛЕМЫ УПРАВЛЕНИЯ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>ADMINISTRATION, MANAGEMENT AND CONTROL</subject></subj-group></article-categories><title-group><article-title>МОДЕЛИРОВАНИЕ СИСТЕМ ОБСЛУЖИВАНИЯ ПАССАЖИРОВ НА ТРАНСПОРТНЫХ ОБЪЕКТАХ</article-title><trans-title-group xml:lang="en"><trans-title>SIMULATION OF PASSENGER SERVICE SYSTEMS AT RAILWAY STATIONS</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Кухта</surname><given-names>В. Б.</given-names></name><name name-style="western" xml:lang="en"><surname>Kuhta</surname><given-names>V. B.</given-names></name></name-alternatives><bio xml:lang="ru"><p>аспирант кафедры «Интеллектуальные транспортные системы»</p></bio><bio xml:lang="en"><p>Ph.D. student at the department of intelligent transport systems</p></bio><email xlink:type="simple">vkukhta@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Московский государственный университет путей сообщения (МИИТ), Москва</institution><country>Россия</country></aff><aff xml:lang="en"><institution>Moscow State University of Railway Engineering (MIIT), Moscow</institution><country>Russian Federation</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2013</year></pub-date><pub-date pub-type="epub"><day>28</day><month>08</month><year>2013</year></pub-date><volume>0</volume><issue>4</issue><fpage>118</fpage><lpage>123</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Кухта В.Б., 2013</copyright-statement><copyright-year>2013</copyright-year><copyright-holder xml:lang="ru">Кухта В.Б.</copyright-holder><copyright-holder xml:lang="en">Kuhta V.B.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://mirtr.elpub.ru/jour/article/view/425">https://mirtr.elpub.ru/jour/article/view/425</self-uri><abstract><p>В работе рассмотрена структура моделей, основанных на многоагентном подходе и положениях абстрактной теории транспортных процессов и систем, предназначенных для имитации систем обслуживания пассажиров и очередей на транспортных объектах. Описаны алгоритмы поиска маршрута движения и взаимодействия моделируемых пассажиров и сервисов. Определены параметры сходимости и устойчивости транспортных процессов на объектах железнодорожной инфраструктуры при использовании каждого типа систем обслуживания. Предложены меры, повышающие качество и скорости обслуживания пассажиров в системе транспортных услуг. </p></abstract><trans-abstract xml:lang="en"><p>The article studies structure of models, based on multiagent approach, abstract theory of transportation process, and transport systems, destined to simulate passenger service systems at stations and other transport structures. The author describes algorithms of searching for routes of movement and interaction between simulated passengers and services. The article contains some conclusions on parameters of convergence and stability of transport processes at rail structures under different service modes. The practical implementation is illustrated at example of three simulated types of passenger service in the ticket office (hall of large rail hub station) with 12 ticket desks and entering flow of passengers estimated at 90 pers./min (5400 pers./ hour). The models are simulated with the help of JAVA platform and Repast Simphony 2.0 environment. Following the simulation the author suggests approach of implementation of the results of simulation, suggesting measures aimed at quality enhancement and service acceleration for analyzed cases.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>транспорт</kwd><kwd>железная дорога</kwd><kwd>теория транспортных процессов и систем</kwd><kwd>многоагентный подход</kwd><kwd>модели систем обслуживания</kwd><kwd>пассажиропотоки</kwd><kwd>устойчивость процессов</kwd></kwd-group><kwd-group xml:lang="en"><kwd>transport</kwd><kwd>railway</kwd><kwd>theory of transport process and transportation systems</kwd><kwd>multiagent approach</kwd><kwd>service systems models</kwd><kwd>passenger flow</kwd><kwd>stability of processes</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Доенин В. В. Основы абстрактной теории транспортных процессов и систем. – М.: Спутник+, 2011. – 348 с. Doenin V. V. 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