For the English abstract and full text of the article please see the attached PDF-File (English version follows Russian version).ABSTRACT The topic of increasing the efficiency of empty gondola cars is considered by the authors at the example of the West Siberian Railway. In the process of analyzing the situation, it was revealed that the main problems that have arisen with the multiplicity of owners of rolling stock are a consequence of the lack of a single mechanism for managing cargo flows and are at the interface of interaction with different structures, small and large, federal and local. It is necessary to build a new management system for empty car flows and regulate this system, in particular the roles of participants in the transportation process, including the operator. The technology of operation of companies-operators with a park of empty open cars, the order of normalization and planning of their approach to coal loading stations of the road are shown. Compliance with such technology allows to significantly increase the level of loading of cars, improve the fulfillment of delivery deadlines. Keywords: management, railway, empty car flow, operator, cargo owner, plurality of owners, transportation process. REFERENCES 1.Khusainov, F. I. Reform of the railway industry in Russia: the problems of unfinished liberalization: Monograph [Reforma zheleznodorozhnoj otrasli v Rossii: problemy nezavershjonnoj liberalizacii: Monografija].Moscow, Nauka publ., 2015, 272 p. 2.INFOLine on change of paradigm of the railway market: from surplus of car fleet to a balance with accelerated replacement of outdated rolling stock with innovative [INFOLine o smene paradigmy zheleznodorozhnogo rynka: ot proficita vagonnogo parka k balansu s uskorennym zameshheniem ustarevshego podvizhnogo sostava innovacionnym].http://infoline.spb.ru/m/news/102859/.Last accessed 27.07.2016. 3.Federal Law No.503-FZ dated December 31, 2014 [Federal’nyj zakon № 503-FZ ot 31.12.2014].